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店鋪主管崗位職責(zé)16篇

更新時(shí)間:2024-11-20 查看人數(shù):65
  • 目錄

店鋪主管崗位職責(zé)

第1篇 店鋪主管 zara 深圳中心城崗位職責(zé)描述崗位要求

職位描述:

崗位職責(zé):

?產(chǎn)品管理:調(diào)整商品的系列和種類,負(fù)責(zé)返倉、防盜、庫房、商品轉(zhuǎn)移以及協(xié)助銷售數(shù)據(jù)管理

?形象管理:產(chǎn)品陳列及店鋪的形象管理

?員工管理:協(xié)助經(jīng)理為員工安排工作;培訓(xùn)并激勵分管區(qū)域的員工

崗位要求:

?大專以上學(xué)歷

?能使用英語和普通話進(jìn)行口頭溝通和書面閱讀

?具備陳列管理的能力

?善于處理客戶的需求

?具備團(tuán)隊(duì)領(lǐng)導(dǎo)力、良好的溝通能力和團(tuán)隊(duì)合作能力

第2篇 店鋪主管oysho合肥萬象城崗位職責(zé)描述崗位要求

職位描述:

崗位職責(zé):

主要職責(zé):

?產(chǎn)品管理:調(diào)整商品的系列和種類,負(fù)責(zé)返倉、防盜、庫房、商品轉(zhuǎn)移以及協(xié)助銷售數(shù)據(jù)管理

?形象管理:產(chǎn)品陳列及店鋪的形象管理

?員工管理:協(xié)助經(jīng)理為員工安排工作;培訓(xùn)并激勵分管區(qū)域的員工

崗位要求:

職位要求:

?大專以上學(xué)歷

?能使用英語和普通話進(jìn)行口頭溝通和書面閱讀

?具備陳列管理的能力

?善于處理客戶的需求

?具備團(tuán)隊(duì)領(lǐng)導(dǎo)力、良好的溝通能力和團(tuán)隊(duì)合作能力

第3篇 店鋪拓展主管崗位職責(zé)

店鋪拓展主管 雅黛麗 武漢雅黛麗服飾有限公司,武漢雅黛麗,雅黛麗,雅黛麗 職責(zé)描述:

1、負(fù)責(zé)全國市場的店鋪拓展工作,發(fā)覺潛在市場;

2、熟悉零售銷售渠道,了解百貨商場、購物中心等各種運(yùn)營模式;

3、熟悉并掌握商圈招商信息,做好關(guān)系維護(hù);

4、對備選店鋪進(jìn)行考察評估,確保開店質(zhì)量;

5、協(xié)助完成拓展部全年開店指標(biāo);

6、上級領(lǐng)導(dǎo)安排的其它工作內(nèi)容。

任職要求:

1、大專以上學(xué)歷,市場營銷及相關(guān)專業(yè);

2、兩年以上服裝零售渠道拓展經(jīng)驗(yàn),有良好的客戶資源;

3、有敏銳的市場洞察力及分析能力,具有優(yōu)秀的談判及協(xié)調(diào)能力;

4、能適應(yīng)出差,有大型零售店鋪拓展經(jīng)驗(yàn)者優(yōu)先。

第4篇 店鋪客服主管崗位職責(zé)

店鋪客服主管 華潤網(wǎng)絡(luò)(深圳)有限公司 華潤網(wǎng)絡(luò)(深圳)有限公司,華潤網(wǎng)絡(luò),深圳華潤通,華潤 崗位職責(zé):

1、 通過在線客服系統(tǒng)或電話的形式處理跨境直郵商品的售前,售中,售后等相關(guān)的問題;

2、 提供良好的客戶服務(wù),快速,準(zhǔn)確,高效解決客戶的咨詢和反饋;

3、 妥善處理客戶的投訴和糾紛,保證良好的客戶體驗(yàn);

4、 協(xié)助配合其他同事工作中出現(xiàn)的問題,提高團(tuán)隊(duì)效率;

5、負(fù)責(zé)與平臺客服溝通協(xié)調(diào),處理重大客訴事件

任職資格:

1、有跨境直郵客服經(jīng)驗(yàn)者優(yōu)先;

2、熟悉跨境直郵業(yè)務(wù)規(guī)則,能夠獨(dú)立撰寫直郵話術(shù);

3、普通話較標(biāo)準(zhǔn)、反應(yīng)敏捷、表達(dá)能力強(qiáng),具備強(qiáng)烈的工作責(zé)任心;

4、有較強(qiáng)的學(xué)習(xí)能力,在工作中做到主動推動和踏實(shí)執(zhí)行,具備良好的團(tuán)隊(duì)合作精神

第5篇 mjstyle店長/店鋪主管 廈門國貿(mào)崗位職責(zé)描述崗位要求

職位描述:

工作內(nèi)容:

1.負(fù)責(zé)制訂規(guī)劃店鋪營業(yè)目標(biāo)達(dá)成的行動方案,執(zhí)行、跟進(jìn)、達(dá)成店鋪營業(yè)目標(biāo);

2.負(fù)責(zé)執(zhí)行、跟進(jìn)店鋪營運(yùn)系統(tǒng);

3.負(fù)責(zé)店鋪的形象提升、服務(wù)質(zhì)量、人員培養(yǎng)等計(jì)劃,執(zhí)行、跟進(jìn)、反饋和修正;

4.負(fù)責(zé)店員的崗位職責(zé)描述崗位要求、培訓(xùn)和店鋪營運(yùn)管理。

職位要求:

1.25-35歲,大專以上學(xué)歷,三年以上知名品牌連鎖店鋪管理經(jīng)驗(yàn);

2.有團(tuán)隊(duì)管理經(jīng)驗(yàn),善于學(xué)習(xí)和創(chuàng)新、能夠承受較大工作壓力;

3.出色的人際溝通、協(xié)調(diào)和處理能力、團(tuán)隊(duì)建設(shè)能力、組織開發(fā)能力;

4.熟悉相關(guān)的系統(tǒng)運(yùn)作,熟練操作使用辦公室軟件,會使用百勝軟件者優(yōu)先;

5.高度的工作熱情,良好的團(tuán)隊(duì)合作精神,熱心從事零售服務(wù),能激發(fā)員工的主動性和熱情,溝通能力強(qiáng)。

工作時(shí)間:做五休二

工作地點(diǎn):福建省廈門市集美區(qū)樂海路1號國貿(mào)mjstyle有意者請直接投遞簡歷。

第6篇 店鋪管理主管崗位職責(zé)任職要求

店鋪管理主管崗位職責(zé)

店鋪發(fā)展主管-供應(yīng)商管理 斯凱奇貿(mào)易(上海)有限公司 斯凱奇貿(mào)易(上海)有限公司,斯凱奇 1、協(xié)助核算成本費(fèi)用,控制預(yù)結(jié)算的標(biāo)準(zhǔn)費(fèi)用

2、制作和更新部門內(nèi)以及與其他部門之間的相關(guān)的流程,并且跟進(jìn)具體執(zhí)行細(xì)節(jié)和溝通。

3、對供應(yīng)商生產(chǎn)備貨情況進(jìn)行跟進(jìn)和指導(dǎo)

4、供應(yīng)商庫存的管理和統(tǒng)計(jì),并且實(shí)時(shí)更新庫存數(shù)量和能匹配的開店數(shù)據(jù)

5、與法務(wù)財(cái)務(wù)溝通合同條款,并且跟進(jìn)供應(yīng)商合同的簽署

6、pop物料費(fèi)用、打樣跟進(jìn),并且與需求部門溝通細(xì)節(jié)。

任職資格:

1、工程管理及相關(guān)專員

2、3年以上相關(guān)的工作經(jīng)驗(yàn)

3、熟悉office辦公系統(tǒng)

4、熟悉工程制圖軟件

5、較強(qiáng)的溝通與組織能力,較強(qiáng)寫作、概括數(shù)據(jù)分析能力,抗壓能力強(qiáng),有創(chuàng)新精神。

店鋪管理主管崗位

第7篇 店鋪副經(jīng)理/店鋪主管——thom browne(杭州大廈)崗位職責(zé)描述崗位要求

職位描述:

management background

- at least 2 years of store managing e_perience for a high-end retail brand.

- been responsible for the daily sales, operations, and staff.

- worked independently to meet organizational needs.

e_perience

- at least 2 years of e_perience in managing and developing a team with 5 people or more.

- developed employees to a higher position.

people development

- e_perience of developing, train and foster the growth of people to be able to meet organizational needs, developed a seller to a store manager, developed a new employee to a top seller.

sales and service

- e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients.

- developed staff from basic service level to a high level.

- worked with client books and how to drive traffic to the store.

analyzing

- e_perience of analyzing sales figures, kpi and take required actions.

- take actions when needed.

-worked with focus plans to improve the results and constant follow-ups.

business drive

- focusing on ensuring sales, service, and sales thru

skills:

1. sales-driven and result oriented focusing on ensuring sales, service, and sales thru, have the ability to see the weaker points and how to improve them.

2. organized and service minded. ability to work in a fast-paced environment with good detail orientation without losing focus on delivering top service.

3. fluent in english (able to communicate and understand information from the hq)

4. proficient in e_cel/word/outlook

5. a social and outgoing personality

6. reliable and punctual - sending in reports in time, answering emails in time, take actions required and always follow deadlines.

7. highly motivated, self-initiative and yet a team player - take own initiative for improvements, ability to come up with own and new solutions for improvements and put them in action.

8. fle_ibility in regards to the working schedule

9. effective communicator and listener - respect, help and support your team and coworkers.

10. detail oriented, organized in regards to store routines and operations and immaculate in regards to the merchandise.

11. delegation skills - the ability to delegate responsibilities in a balanced way.

personality traits:

1. ambitious - always work with the highest ambition and strive for the best results.

2. desire to develop the team and individuals - motivated in fostering the growth of people in order to meet long-term organizational needs.

3. open minded - open minded in all aspects and adaptive to change.

4. passionate about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.

5. passionate about acne as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search for information.

e_pectations:

1. drive store performance and always strive for the highest results

2. set, communicate and follow up on the company objectives

3. making sure the studio is reaching sales budget and goals

4. follow up on the acne checklist and take actions where needed

5. plan and e_ecute seasonal training (product, service, store operations)

6. follow up on set action plans with a team of sales associates and area manager

7. follow set seasonal planning provided by acne

8. ensure that the visual standard is following the acne guidelines

9. frequent communication with an update area manager when needed

10. inspire your team by developmental strategies both for the studio and individual level

11. ensure all team members have enough knowledge to provide the clients with e_cellent service

12. ensure all team members are working by

第8篇 助理店長/店鋪主管(徐匯港匯恒隆廣場店)崗位職責(zé)描述崗位要求

職位描述:

崗位職責(zé):

產(chǎn)品管理:根據(jù)顧客的偏好調(diào)整商品的系列和種類、商品陳列順序和區(qū)域管理、商品庫房陳列管理、商品轉(zhuǎn)移管理以及協(xié)助銷售數(shù)據(jù)管理等。

形象管理:產(chǎn)品陳列及店鋪的形象管理

員工管理:協(xié)助店長為員工安排工作;培訓(xùn)并激勵員工;協(xié)助店長進(jìn)行團(tuán)隊(duì)工作時(shí)間/休假安排。

職位要求:

熟悉公司產(chǎn)品;

具備陳列管理的能力;

具備銷售及銷售技巧培訓(xùn)的能力;

善于處理客戶的需求;

具備團(tuán)隊(duì)領(lǐng)導(dǎo)力、杰出的溝通能力和團(tuán)隊(duì)合作能力。

第9篇 店鋪主管 zara 昆明大悅城新店崗位職責(zé)描述崗位要求

職位描述:

崗位職責(zé):

?產(chǎn)品管理:調(diào)整商品的系列和種類,負(fù)責(zé)返倉、防盜、庫房、商品轉(zhuǎn)移以及協(xié)助銷售數(shù)據(jù)管理

?形象管理:產(chǎn)品陳列及店鋪的形象管理

?員工管理:協(xié)助經(jīng)理為員工安排工作;培訓(xùn)并激勵分管區(qū)域的員工

崗位要求:

?大專以上學(xué)歷

?能使用英語和普通話進(jìn)行口頭溝通和書面閱讀

?具備陳列管理的能力

?善于處理客戶的需求

?具備團(tuán)隊(duì)領(lǐng)導(dǎo)力、良好的溝通能力和團(tuán)隊(duì)合作能力

第10篇 storesupervisor店鋪主管崗位職責(zé)

店面主管

協(xié)助店長管理店鋪營運(yùn):保持賣場整潔,美觀;確保達(dá)到銷售和客戶目標(biāo)。

領(lǐng)導(dǎo)并激勵團(tuán)隊(duì),一直保持一種積極和愉快的工作氛圍。

能夠獨(dú)立處理店鋪日常突發(fā)事件。

要求1年以上女裝或化妝品行業(yè)零售終端店鋪管理經(jīng)驗(yàn)。

形象大方,性格開朗,熱愛服裝行業(yè),有良好的時(shí)尚敏感度。

待遇優(yōu)厚,入職即享受5險(xiǎn)一金(含住房公積金),法定公休,帶薪年假。

第11篇 店鋪經(jīng)理/主管崗位職責(zé)描述崗位要求

職位描述:

崗位職責(zé):

崗位職責(zé):

一、管理店鋪員工

1、按照銷售的工作計(jì)劃和要求,負(fù)責(zé)分派工作任務(wù),對店員工進(jìn)行工作輔導(dǎo),激發(fā)店員的工作熱情和積極性;

2、負(fù)責(zé)按照品牌的服務(wù)準(zhǔn)則督導(dǎo)店員,確保給與顧客周到的服務(wù)和美好的購物體驗(yàn);

二、管理店鋪運(yùn)營

1、安排和監(jiān)督每日盤點(diǎn),配合庫管安排月底盤點(diǎn),全面負(fù)責(zé)開店至晚上關(guān)店過程中全部商品出入庫的數(shù)目核對及安全擺放,

2、店鋪商品陳列管理,及留意店內(nèi)整體環(huán)境,保持整潔有序;

3、管理和上交店鋪運(yùn)營過程中的財(cái)務(wù)憑據(jù);

4、完成日常報(bào)告并且確保準(zhǔn)確性;

5、處理店鋪內(nèi)各類突發(fā)事件,包括各種投訴,并且及時(shí)協(xié)助銷售顧問的銷售工作。

三、 銷售計(jì)劃的實(shí)施和匯報(bào)

1、達(dá)到與銷售經(jīng)理相互認(rèn)可的店鋪銷售目標(biāo),包括銷售額和商品組合;

2、有效客戶數(shù)據(jù)的收集和管理,維持與客戶的長期良好關(guān)系;

3、了解市場動態(tài),競爭品牌等相關(guān)信息。

崗位要求:

1、大專及以上學(xué)歷,三年以上服裝/快時(shí)尚行業(yè)工作經(jīng)驗(yàn);

2、熟悉店鋪管理工作,對店鋪運(yùn)營相關(guān)環(huán)節(jié)有足夠的管理經(jīng)驗(yàn);

3、能力素質(zhì):溝通協(xié)調(diào)能力、語言表達(dá)能力、分析判斷能力、團(tuán)隊(duì)合作能力、決策能力、影響能力、靈活性、全局意識、市場導(dǎo)向、學(xué)習(xí)創(chuàng)新能力、責(zé)任心;

4、熟悉辦公自動化軟件操作(word / e_cel/ power point )。

第12篇 店鋪運(yùn)營經(jīng)理運(yùn)營主管崗位職責(zé)

店鋪運(yùn)營/經(jīng)營經(jīng)理/主管 都氏二當(dāng)家 成都云瑞餐飲管理有限公司,都氏二當(dāng)家,云瑞 職責(zé)一(負(fù)責(zé)店內(nèi)綜合管理)

1. 參與擬定每年的預(yù)算方案和營業(yè)指標(biāo);

2.根據(jù)每年的預(yù)算方案,統(tǒng)籌制定每季度、每月、每日銷售計(jì)劃和任務(wù)分配;

3.協(xié)助落實(shí)產(chǎn)品促銷和效果追蹤;

4.洞察周邊環(huán)境,帶領(lǐng)所屬人員及時(shí)調(diào)整銷售策略;

5.進(jìn)行管理組值班排班,協(xié)助店鋪其他管理組,合理分配工作,培養(yǎng)有潛力員工;

6. 每日向總經(jīng)理傳送銷售日報(bào),定時(shí)向總經(jīng)理提交店鋪銷售經(jīng)營報(bào)表并提出整改方案。

7.定期組織召開管理組會議和員工大會。

職責(zé)二(負(fù)責(zé)業(yè)務(wù)監(jiān)督)

1.負(fù)責(zé)各下屬員工日??记诒O(jiān)督;

2.負(fù)責(zé)對員工服務(wù)規(guī)范進(jìn)行監(jiān)督并培訓(xùn);

3.負(fù)責(zé)監(jiān)督員工目標(biāo)完成進(jìn)度并輔導(dǎo);

4.負(fù)責(zé)店鋪形象日常維護(hù)與管理;

5.負(fù)責(zé)日常維修申請及處理;

6 .負(fù)責(zé)店鋪突發(fā)事件的處理并對相關(guān)人員進(jìn)行培訓(xùn);

7.負(fù)責(zé)店內(nèi)放火防盜等安全控制與檢查。

職責(zé)三(負(fù)責(zé)對店員進(jìn)行業(yè)務(wù)指導(dǎo))

1.負(fù)責(zé)店鋪每日/月/周/日銷售計(jì)劃的制定,并分解到班組、個(gè)人及時(shí)段并監(jiān)督完成;

2.負(fù)責(zé)店鋪促銷活動推廣的策劃與執(zhí)行,活動結(jié)束后組織店員進(jìn)行總結(jié)分析;

3.負(fù)責(zé)不斷研習(xí)提高店鋪銷售業(yè)績的方法并帶領(lǐng)員工勇于實(shí)踐;

4.負(fù)責(zé)檢查核對店鋪每日收銀現(xiàn)金的準(zhǔn)確性;

5.對當(dāng)天發(fā)生的主要事情進(jìn)行記錄并及時(shí)處理和總結(jié)報(bào)告;

6.建立顧客資源檔案;

7. 激勵員工士氣,做好公司及門店的團(tuán)隊(duì)建設(shè)。

第13篇 店鋪副經(jīng)理/店鋪主管——golden goose(上海國貿(mào)匯one itc)崗位職責(zé)描述崗位要求

職位描述:

日常營運(yùn):

1.通過指導(dǎo)和訓(xùn)練建立有能力而強(qiáng)大的團(tuán)隊(duì), 建立團(tuán)隊(duì)精神及團(tuán)隊(duì)內(nèi)部溝通

2.負(fù)責(zé)每日店鋪營運(yùn)以確保每日完成銷售指標(biāo)

3.組織店鋪晨會, 保持店鋪高度整潔

4.控制發(fā)票和滿足預(yù)算目標(biāo),管理銷售收入和備用現(xiàn)金

5.向辦公室及零售經(jīng)理匯報(bào)費(fèi)用, 銷售報(bào)告及分析

6.維護(hù)店鋪陳列以確保商品的展示和品牌的形像

7.日常庫存管理

員工管理:

1.根據(jù)公司政策管理員工的表現(xiàn)

2.時(shí)常提供上崗培訓(xùn)和指導(dǎo)來發(fā)展和提高銷售人員的能力

銷售指標(biāo):

1.管理, 指導(dǎo)和鼓舞員工完成銷售目標(biāo)

2.為銷售人員提供現(xiàn)場支持以便完成銷售目標(biāo)

客戶服務(wù)和發(fā)展:

1.處理員工投訴

2.發(fā)展和維護(hù)vip客戶

3.跟蹤和維護(hù)公司客戶信息數(shù)據(jù)

4.管理,指導(dǎo)和激發(fā)員工提供卓越的客戶服務(wù)以確??蛻魸M意

職位要求:

1.五年以上店鋪經(jīng)理經(jīng)驗(yàn)

2.熟悉女裝時(shí)尚及奢侈品行業(yè), 了解品牌及時(shí)尚趨勢的發(fā)展

3.具有良好的溝通技巧及人際關(guān)系

4.注重客戶服務(wù)和結(jié)果

5.積極主動,注重形象及細(xì)節(jié)

第14篇 品牌店鋪銷售主管崗位職責(zé)任職要求

品牌店鋪銷售主管崗位職責(zé)

某一線奢侈品牌招聘店鋪銷售主管supervisor職位描述:a.協(xié)助店長完成店鋪的銷售和非銷售目標(biāo)b.承擔(dān)部分店長所授權(quán)的店內(nèi)的日常管理工作,保證店鋪的良好運(yùn)營;并在銷售過程中,為團(tuán)隊(duì)成員提供必要的監(jiān)督和指導(dǎo),保證銷售團(tuán)隊(duì)提供符合旗艦店標(biāo)準(zhǔn)的客戶服務(wù)c.建立和維護(hù)良好的客戶關(guān)系,使用專業(yè)的方式和技巧向客戶傳達(dá)品牌的知識和信息。d.在日常工作中,為團(tuán)隊(duì)成員提供培訓(xùn)和指導(dǎo),保證銷售團(tuán)隊(duì)按照公司的標(biāo)準(zhǔn)運(yùn)營政策和運(yùn)營流程操作e.協(xié)助店長監(jiān)督店鋪庫存管理f.協(xié)助店長做好店鋪商品陳列工作g.經(jīng)過授權(quán),在店長不在時(shí),行使店長的部分管理職責(zé)。職位要求:35年年以上相關(guān)零售行業(yè)工作經(jīng)驗(yàn)良好的英語閱讀和溝通能力能夠熟練運(yùn)用microsoftoffice電腦操作軟件具有團(tuán)隊(duì)管理經(jīng)驗(yàn)良好的組織能力和邏輯思維能力良好的溝通能力和客戶服務(wù)技巧注重團(tuán)隊(duì)合作工作認(rèn)真嚴(yán)謹(jǐn)有責(zé)任心有耐心誠實(shí)守信協(xié)調(diào)能力強(qiáng)工作熱情有較好的發(fā)展?jié)摿蛯W(xué)習(xí)能力

第15篇 responsible 店鋪主管 (zara)崗位職責(zé)描述崗位要求

職位描述:

job position: responsible

職位名稱:店鋪主管

reporting to: section manager (deputy manager)

匯報(bào)線:部門經(jīng)理

we are keeping an ambitious e_pansion plan in china. you have an opportunity for a fast career, you will join us at responsible level and we will be looking to develop you quickly into a section manager, department manager or store manager. our value is the internal promotion; we believe if you are potential we can develop your skills to achieve a managerial position.

在indite_中國,我們正在飛速拓展。你將有機(jī)會以店鋪主管級別的職位入職,并獲得快速的職業(yè)發(fā)展,你將有機(jī)會在后續(xù)的職業(yè)生涯里晉升到部門經(jīng)理、副店長以及店長的職位。我們鼓勵組織內(nèi)部晉升,我們相信你有足夠的潛質(zhì)提升你作為管理者角色的技能。

main responsibilities:

主要職責(zé):

product management: suiting collections to customer's tastes, making orders, returns, ranges, invoice control (incidents) and dealing with complaints. also responsible for fitting alarms, fitting garments on hangers, folding, stacking, replacing, attending to alterations and orders, and carrying out the inventory for the section.

產(chǎn)品管理:根據(jù)顧客的偏好調(diào)整商品的系列和種類、商品陳列順序和區(qū)域管理、商品折疊管理、商品返倉管理、商品防盜管理、商品庫房陳列管理、商品轉(zhuǎn)移管理以及協(xié)助銷售數(shù)據(jù)管理等。

image: setting up and coordinating garments; controlling the image of the section.

形象管理:產(chǎn)品陳列及店鋪的形象管理。

personnel management: helping the manager in selecting staff to work in the section; evaluating and communicating impressions with the manager; training and motivating the staff in their section; helping the manager organize timetables, holidays, sales periods and bank holidays.

員工管理:協(xié)助經(jīng)理為員工安排工作;培訓(xùn)并激勵分管區(qū)域的員工;協(xié)助經(jīng)理進(jìn)行團(tuán)隊(duì)工作時(shí)間/休假安排。

requirment:

職位要求:

affinity with the product: able to identify with collections;

熟悉公司產(chǎn)品;

ability to co-ordinate;

具備陳列管理的能力;

working with customers: enjoy dealing with customers' needs;

善于處理客戶的需求;

qualities for leadership, communication and teamwork;

具備團(tuán)隊(duì)領(lǐng)導(dǎo)力、杰出的溝通能力和團(tuán)隊(duì)合作能力;

speak english & mandarin.

能使用英語和普通話進(jìn)行口頭溝通和書面閱讀及寫作。

第16篇 店鋪主管—3.1 phillip lim(嘉里中心)崗位職責(zé)描述崗位要求

職位描述:

上海嘉里中心店

e_perience:

management background

- at least 2 years of store managing e_perience for a high end retail brand.

- been responsible for the daily sales, operations and staff.

- worked independently to meet organizational needs.

e_perience

- at least 2 years of e_perience of managing and developing a team with 5 people or more.

- developed employees to a higher position.

people development

- e_perience of develop, train and foster growth of people to be able to meet organizational needs, developed a seller to a store manager, developed a new employee to a top seller.

sales and service

- e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients.

- developed staff from basic service level to a high level.

- worked with client books and how to drive traffic to the store.

analyzing

- e_perience of analyzing sales figures, kpi and take required actions.

- take actions when needed.

-worked with focus plans to improve the results and constant follow ups.

business drive

- focusing on ensuring sales, service, and sales thru

skills:

1. sales-driven and result oriented focusing on ensuring sales, service, and sales thru, have the ability to see the weaker points and how to improve them.

2. organized and service minded. ability to work in a fast-paced environment with good detail orientation without losing focus on delivering top service.

3. fluent in english (able to communicate and understand information from stone island)

4. proficient in e_cel/word/outlook

5. a social and outgoing personality

6. reliable and punctual - sending in reports in time, answering emails in time, take actions required and always follow deadlines.

7. highly motivated, self-initiative and yet a team player - take own initiative for improvements, ability to come up with own and new solutions for improvements and put them in action.

8. fle_ibility in regards to working schedule

9. effective communicator and listener - respect, help and support your team and coworkers.

10. detail oriented, organized in regards to store routines and operations and immaculate in regards to merchandise.

11. delegation skills - the ability to delegate responsibilities in a balanced way.

personality traits:

1. ambitious - always work with the highest ambition and strive for the best results.

2. desire to develop the team and individuals - motivated in fostering growth of people in order to meet long-term organizational needs.

3. open minded - open minded in all aspects and adaptive to change.

4. passionate about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.

5. passionate about stone island as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search information.

e_pectations:

1. drive store performance and always strive for the highest results

2. set, communicate and follow up on the company objectives

3. making sure the studio is reaching sales budget and goals

4. follow up on the stone island checklist and take actions where needed

5. plan and e_ecute seasonal training (product, service, store operations)

6. follow up on set action plans with a team of sales associates and area manager

7. ensure that the studio is following the stone island franchise manual

8. ensure that the visual standard is following the stone island guidelines

9. frequent communication with an update area manager when needed

10. inspire your team by developmental strategies both for the studio and individual level

11. ensure all team members have enough knowledge to provide the clients with e_cellent service

12. ensure all team members are working by 'the full treatment'

13. follow set seasonal planning provided by stone island

店鋪主管崗位職責(zé)16篇

職位描述:崗位職責(zé):?產(chǎn)品管理:調(diào)整商品的系列和種類,負(fù)責(zé)返倉、防盜、庫房、商品轉(zhuǎn)移以及協(xié)助銷售數(shù)據(jù)管理?形象管理:產(chǎn)品陳列及店鋪的形象管理?員工管理:協(xié)助經(jīng)理為員工安排工作;培訓(xùn)并激勵分管區(qū)域的員工崗位要求:?大專以上學(xué)歷?能使用英語和普通話進(jìn)行口頭溝通和書面閱讀…
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