ort崗位職責20篇

更新時間：2024-11-20 查看人數(shù)：12

目錄
1.ort崗位職責是什么 2.ort崗位職責要求 3.ort崗位職責描述 4.ort崗位職責有哪些內(nèi)容 5.ort崗位職責20篇

ort崗位職責

崗位職責是什么

ort（operations and resource tracking）崗位是企業(yè)內(nèi)部的關鍵角色，負責協(xié)調(diào)資源分配，監(jiān)控運營流程，并確保各項任務按計劃高效執(zhí)行。這個崗位的核心在于整合內(nèi)部運作，提升組織效率，以達成公司的戰(zhàn)略目標。

崗位職責要求

1. 具備出色的組織能力和細節(jié)把控力，能夠精準規(guī)劃和調(diào)度資源。

2. 熟悉業(yè)務流程，能快速理解和分析運營數(shù)據(jù)，提出改進策略。

3. 強大的溝通技巧，能有效協(xié)調(diào)各部門，解決跨部門合作中的問題。

4. 適應性強，能在快節(jié)奏環(huán)境中靈活調(diào)整工作重心，應對突發(fā)事件。

5. 優(yōu)秀的項目管理能力，能同時處理多個任務，保證項目按時完成。

6. 對企業(yè)戰(zhàn)略有深刻理解，能將戰(zhàn)略目標轉(zhuǎn)化為實際操作步驟。

崗位職責描述

ort崗位的主要職責涵蓋了從日常運營到長期規(guī)劃的廣泛領域。日常工作包括但不限于制定和維護運營流程，跟蹤資源使用情況，確保資源的有效配置。此外，該崗位還需定期分析運營數(shù)據(jù)，識別瓶頸和潛在問題，提出改善方案，以優(yōu)化流程，提高效率。在團隊協(xié)作方面，ort需要扮演橋梁角色，促進各部門間的溝通與協(xié)作，解決工作中遇到的難題。

有哪些內(nèi)容

1. 流程管理：設計和優(yōu)化業(yè)務流程，確保流程的順暢運行，減少無效工作和浪費。

2. 資源調(diào)配：根據(jù)業(yè)務需求和項目優(yōu)先級，合理分配人力、物力和財力資源。

3. 數(shù)據(jù)分析：收集并分析運營數(shù)據(jù)，提供決策支持，為管理層提供業(yè)務洞察。

4. 問題解決：識別運營中的問題，協(xié)調(diào)各方資源，提出解決方案，并跟進實施效果。

5. 跨部門協(xié)調(diào)：促進部門間的溝通與合作，協(xié)調(diào)解決工作中的沖突和挑戰(zhàn)。

6. 項目管理：監(jiān)督項目的進度，確保項目按時交付，滿足質(zhì)量標準。

7. 戰(zhàn)略實施：將公司戰(zhàn)略轉(zhuǎn)化為具體的行動計劃，推動戰(zhàn)略落地，實現(xiàn)業(yè)務增長。

ort崗位的工作涉及企業(yè)的各個層面，需要全面了解業(yè)務，深入分析問題，同時具備良好的人際交往和決策能力。通過高效的運營管理和資源追蹤，該崗位對于提升企業(yè)整體運營效能，推動企業(yè)持續(xù)發(fā)展起著至關重要的作用。

ort崗位職責范文

第1篇 customer support客戶支持專員崗位職責描述崗位要求

職位描述：

duties職責：

1.responsible for aftersales plan and management.

負責售后計劃與管理;

2.responsible for customer satisfaction management

負責客戶滿意度管理；

3.responsible for dealer operation， standard and performance management

負責經(jīng)銷商運營、標準及業(yè)績管理；

4.responsible for essential parts business study

負責基礎備件業(yè)務研究。

qualifications要求：

1.bachelor degree or above.

大學本科及以上學歷;

2.more than 3 years regional aftersales e_perience， familiar with dealer aftersales management and has great communication skills both for internal and e_ternal.

3年以上的區(qū)域售后經(jīng)驗，對新能源汽車經(jīng)銷商售后管理熟悉并具備良好的與內(nèi)外部溝通的能力;

3.work in bev market at least 2 years， deep understanding on bev aftersales/technology， and with strong training skills.

在新能源汽車領域從業(yè)2年以上，對新能源汽車售后/技術有深入的了解，并有過硬的培訓技能;

4.good team management， communication and problem solving skills. be creative and customer orientation.

具備良好的團隊管理、溝通及問題解決能力，有創(chuàng)新精神，能夠以客戶為導向;

5.strong language skills of english.

熟練掌握英語；

6.adapt travels on official business.

可適應出差。

thanks for your attention， please send both version of the chinese and english resume.

感謝您的關注，請投遞完整的中英文簡歷，謝謝！

第2篇 fusion hcm support engineer崗位職責要求

職位描述：

preferred qualifications

information technology skill

technical assistance of software products and/or hardware.

understanding basic linu_ os technology.

maintenance or troubleshooting of software products or/and hardware.

basic information technology wide knowledge and e_perience. (it is necessary to be able to use some application software.)

it is the best when there is either of the following e_periences:

- development of software products.

- technical assistance of software products.

- e_perience of oracle apps (ebs or psft) especially，hcm.

communication skill

communications in japanese with customer.

language skill

japanese and english

english - business level， technical communications (main work: reading， writing)，toeic 730 gtec600

japanese - the native level is needed to talk in japanese with the customer， passed the first level of the japanese language e_amination.

also needs to acquire the following skills of application technical competencies.

a successful candidate will have

thorough understanding of features of fusion applications

good understanding of support tools and oracle diagnostics a plus

programming and troubleshooting knowledge in java and pl/sql

good knowledge on uni_， linu_ and/or windows operating systems

detailed description and job requirements

as a member of the support organization， your focus is to deliver post-sales support and solutions to the oracle customer base while serving as an advocate for customer needs. this involves resolving post-sales non-technical customer inquiries via phone and electronic means， as well as， technical questions regarding the use of and troubleshooting for our electronic support services. a primary point of contact for customers， you are responsible for facilitating customer relationships with support and providing advice and assistance to internal oracle employees on diverse customer situations and escalated issues.

as a sr. support engineer， you will be the technical interface to customers， original equipment manufacturers (oems) and value-added resellers (vars) for resolution of problems related to the installation， recommended maintenance and use of oracle products. have an understanding of all oracle products in their competencies and in-depth knowledge of several products and/or platforms. also， you should be highly e_perienced in multiple platforms and be able to complete assigned duties with minimal direction from management. in this position， you will routinely act independently while researching and developing solutions to customer issues.

job duties are varied and comple_ utilizing independent judgment. may have project lead role. 4 years e_perience with core products or five years e_perience with applications products and have a technical degree i.e.， bs computer science/management information systems/science/ engineering/math/physics/chemistry with a 3.0 gpa or (for applications) proven professional/ technical e_perience， i.e.， demonstrating an understanding of applications at a functional and technical level (preferably oracle)

job: support

location: cn-cn，china-dalian

job type: regular employee hire

organization: oracle

第3篇法規(guī)認證(e_port homologation manager)崗位職責描述崗位要求

職位描述：

職責描述：

policies and regulations study

1、to analyze the policies and regulations of the target regions or countries. to formulate the overseas market entry strategy and homologation plan of automotive product

homologation

2、to complete the overseas homologation of automotive products and components with various international homologation organizations

internal coordinator

3、to study the differences in product homologation requirements in different target markets， and make target market compliance assessment for product development plan. as the internal coordinator， to improve product quality with relevant departments

support to product development

4、to follow the related policies for development of international new energy vehicle products， and provide the policy basis to support making medium and long term product development.

職位要求：

1、bachelor degree or above

2、more than 5 years of international market e_perience in the automotive industry， engineering background necessary

3、strong ability of adapting to the different regional and cultural behavior， and be able to take business overseas.

4、strong desire for achievement， goal orientation and strong e_ecution.

proficient in english as a working language， german / russian / persian / spanish / arabic / french with priority.

第4篇 report工程師崗位職責

report工程師維信諾維信諾(國際)有限公司,維信諾,維信諾崗位職責:

1、項目實施期間,負責需求收集分析、協(xié)調(diào)溝通;

2、reportedaspcfdcdfs軟件系統(tǒng)日常運營維護、使用管理;

3、報表需求收集分析及開發(fā);

4、edafdcspc系統(tǒng)二次開發(fā)。

任職資格:

1、本科及以上學歷,理工科相關專業(yè);

2、3年及以上面板/半導體行業(yè)工作經(jīng)驗;

3、熟悉報表開發(fā)、oracle數(shù)據(jù)庫優(yōu)先。

第5篇 retail marketing support specialist (零售市場支持專員)崗位職責描述崗位要求

職位描述：

職責描述：

key responsibilities

?downtown store management

regular operation and communication with beijing and shanghai dts staffs.

dts event planning and on-site supporting.

cross-functional department communication for other marketing event in dts.

daily and monthly report，including data collection， merchandise ordering， inventory analysis etc.，

?company car and driver management

daily management for company internal fleet including both rental and fi_ asset. optimize the carpool and try to ma_imize the utilization and minimize the total volume.

?logistics

domestic transportation co-ordination for all the internal commercial cars. communication with 3pl supplier for daily arrangement and payment settlement. check with warehouse for the car damage report and filling. liaise with freight forwarder to make sure the special movement and customs clearance for autoshow cars.

?finance and accounting

financial control， annual budget and monthly forecast. budget application and regular payment settlement.

?other task assigned by the line manager

key performance measurement

project quality & progress

項目質(zhì)量和進度

職位要求：

academic qualifications required

bachelor degree or above

本科或以上學歷

strong communication skills and teamwork capability

溝通能力和團隊合作能力強

strong self-motivation

強烈的上進心

strong sense of responsibility

強烈的責任感

fluent in mandarin and english

中英文流利

proficiency in ms powerpoint and e_cel

powerpoint和e_cel熟練

e_perience required

2+ years working e_perience (preferably automotive industry)

2年以上工作經(jīng)驗（汽車行業(yè)優(yōu)先）

retail and lu_ury e_perience is a plus.

零售及奢侈品經(jīng)驗是加分項

第6篇 technical support analyst engineer崗位職責描述崗位要求

職位描述：

職責描述：

?provide daily level 2 vehicle technical support to apac markets

?promote and manage the technical support system (econtact) at region

?support investigation of product quality issues (cagris report)

?feedback issues found in service documents/diagnostic tools/parts catalog

?host weekly technical support meetings with markets

?track & report level 1 technical support kpis for apac region

?track & report level 2 technical support kpis

?support warranty regarding technical sigh to support goodwill decisions

?participate in daily new vehicle launch field early warning meetings (few)

?coordinate qif (quality information flow) to capture high detailed information about issues at filed

?provide feedback to training area about dealer’s technicians needs.

?establish interaction with north america， latam and emea in diagnosis strategies and also escalated cases

職位要求：

?minimum bachelor’s degree in automotive technology， engineering， or related degree

?3+ years minimum e_perience working in automotive oem， dealers， supplier， technical service support department

?strong knowledge in automotive diagnosis and maintenance (electric and electronic， power train， suspension， etc)

?knowledge with diagnostic equipment’s (oem scanners， dealers vehicle equipment and essential tools)

?working knowledge of microsoft office suite

?preferred e_perience working in automotive dealership service department

?strong chinese and english communication skills (verbal & written)

第7篇 itsupportofficer崗位職責

consulting firm open positions headhunter focusing on consulting industry. top tier consulting opportunies and inhouse positions headhunter focusing on consulting industry. top tier consulting opportunies and inhouse positions

第8篇 security advisor, psu security support group-ssg安全專員崗位職責描述崗位要求

職位描述：

responsibilities:

-onsite security support during operational project， coordinating third party security support， securing clients during transportation and while on site. advisory to client management on best practices during challenging situation

-assisting psu project manager to complete operational needs connected to projects

skills:

-3 years working e_perience related to security functions

-3 years driving e_perience，driving license is required

-age 25 to 35

-basic communication skill in english，

-basic computer skills

-good learning capacity with a strong team working spirit

-prepared to travel

-familiar with security and fire protection responsibilities and processeswill be an advantage

what do we offer you

?-a strong and tight team with fle_ible team players all with strong interpersonal skills.

?-a creative and stimulating working environment with diverse working tasks.

?- possibility to develop by internal as well as e_ternal resources.

?- competitive salary package connected to your background， e_perience and actual contribution.

ssg安全專員

崗位職責

-項目運營期間的現(xiàn)場安全支持，協(xié)調(diào)第三方安全支持，確?？蛻粼诼吠竞同F(xiàn)場的安全。在緊急情況下給客戶負責人提供最佳解決方案。

-協(xié)助psu項目經(jīng)理完成與項目相關的運營工作

崗位要求

- 3年以上安全相關工作經(jīng)驗

- 持有駕照并具備3年以上駕駛經(jīng)驗

- 年齡23至35周歲

- 基本的英語對話及電腦操作能力

- 良好的學習能力和團隊精神

- 適宜出差安排

- 熟悉安保及消防崗位職責及流程優(yōu)先

- 具有安全背景調(diào)查相關工作經(jīng)驗的優(yōu)先

- 有軍隊/警局或行業(yè)相關工作經(jīng)驗優(yōu)先

我們能提供什么？

-一支強大且團結的團隊。團隊成員都具有較強的人際交往能力。

-工作任務多樣化，工作環(huán)境具有創(chuàng)造性和刺激性。

-可以通過內(nèi)部及外部資源發(fā)展。

-根據(jù)您的背景，經(jīng)驗，工作能力，會得到具有競爭力的薪資待遇。

第9篇 north region cs area manager (北區(qū)售后區(qū)域經(jīng)理）崗位職責描述崗位要求

職位描述：

職責描述：

key responsibilities

1. customer satisfaction

1)set up cem annual target per dealer with field team;

2)support field team on key dealer service process improvement;

3)assess dealers service manager qualification and performance when a replacement occurs;

4)coordinate and support major customer complaints handling at national level.

2. dealer aftersales business development

1)drives and develop dealer aftersales parts business with field team;

2)optimize dealer operative business of workshop efficiency， dealer customer care strategy and competence development;

3)dealer management in respect to processes in service， parts & warranty including body & paint;

4)ensure proper implementation and achievement of brands seasonal activities target at national level.

3. dealer performance measurement

1)monitor， drive and follow up national performance level in non-business annual targets;

2)organize and coordinate regular dealer meeting activities;

3)monitor and approve dealer incentives according to policies.

4. appointment of new dealers

1)coordinate the assessment of after sales suitability and readiness of a prospective new dealer to become a volvo authorized repairer;

2)plan after sales facilities and infrastructure with field team during new dealer preparation stage;

3)offer advice in planning stage of new dealerships or the renovation of e_isting sites.

5. other assigned tasks and projects.

key performance measurement

1)parts and accessory net revenue

2)service satisfaction (%)-cem

3)accessory penetration

4)service intake

5)dlr cs profitability

6)customer complaint closing rate in 5 days.

travel (%)：frequent

職位要求：

education & language

1）education: college degree in automotive engineering or business-related major;

2)language: chinese and english

e_perience required

1.5-year automotive dealer management or relevant e_perience in premium segment;

2.cet-6/tem-4 or equivalent oral and written english level;

3.professional appearance and personality to deal directly with dealers and be a representative for the brand to customers if necessary;

4.self-motivated and committed to the compliance with corporate integrity;

5.e_pert in customer service process and customer satisfaction;

6.team player and be able to work under pressure with high travel

frequency;

7.proficient with microsoft office & other common computer applications;

第10篇財務數(shù)據(jù)項目專員(projectsupportprofessional)崗位職責職位要求

職責描述：

1.objectives of the job

the purpose of this position is to assist fa lead to

· ensure the billing and cost allocation performed timely and correctly;

· prepare monthly， quarterly and yearly report on time and working closely with contract implementation management team for issues regarding cost allocation and monitoring;

· control the quality accuracy for some financial accounting jobs performed by other team members if necessary.

2.responsibilities

invoice intercompany or e_ternal customer for any sales on time and ensure the invoices are properly supported and sent to customer.

· work out the allocated amount to each contracts/project， ensuring that they are properly supported and allocated to related service order/network codes timely.

· maintain the data regarding billing and cost allocation.

. monthly preparing cost allocation and financial report of scoc.

. prepare other quarterly reports related to kpi， billing， cost allocation etc.

. assist with the annual budget preparing and quarterly forecast updates.

. perform inventory cost calculation by using the costing methods and also analyses the financial impact

3. authorities

· project build up user authority in mus system

· basic user authority in m5 system

4.requirement of the job

· education of university or above， finance or accounting related knowledge is preferred

· e_perienced in accounting is preferred

· good english in written and reading is preferred

· good analytical and problem-solving skills

· good sense of figure

· good user of microsoft office， especially at e_cel and access

· ability to work independently

· initiate to improve the quality of work and strong responsibility

· team-work spirit and self-motivated ability.

企業(yè)福利：

1.外資企業(yè)上班，上班環(huán)境優(yōu)越，上下班有班車接送到各區(qū)；

2.標準工時，雙休！享有法定節(jié)假日，并享受公司規(guī)定的西方法定節(jié)假日（如復活節(jié)等）

3.購買社保五險及商業(yè)保險；

4.公司有全勤獎勵、績效獎勵；

5.員工生日將有生日餅券；

6.公司將不定期舉行員工活動，如年會、拓展活動等；

該崗位上班地點在蘿崗區(qū)科學城，上下班免費班車接送

崗位要求：

學歷要求：大專

語言要求：不限

年齡要求：不限

工作年限：2年經(jīng)驗

第11篇 technical support engineer（技術支持工程師）崗位職責描述崗位要求

職位描述：

職責描述：

1. provide daily dealer technical support and maintain agreed service levels;

2. maintain vrs from assigned areas according to policy & guidelines;

3. provide technical support for vehicle quality issues， service operations and marketing activities;

4. identify and define product deviations， trends and early warnings from the market based on multiple in-data sources e.g. tie vehicle reports (vr)， customer relations and technical support， and provide sufficient feedback for product improvement purpose;

5. implement service solutions and address potential discrepancies;

6. responsible to organize dealer meetings within job scope;

7. establish and maintain communication between cmq and dealers by e-systems and other tools on a daily basis;

8. initiate， e_ecute and follow up activities as required to ensure that key responsibilities are meet;

9. provide on-site field support or investigation when deemed needed.

10. e_perience in connectivity is a benefit

11. e_perience in hybrid/electic vehicle technology is a benefit

12. polestar support specialist as a responsibility

key performance measurement

1. 95% support needed vr is responded in 2 working hours & provide repair solution for 90% of cases in 3 working days;

2. 95% pre-check vr is responded in 2 working hours & make sure the solution that dealer made is correct.

3. 75% of vr support needed provide solution in 5 calendar days;

4. report turnaround ＜2.9.

5. dealer satisfaction ＞ 90%.

職位要求：

education & language

education: bachelor degree;

english skills: verbal and written.

pc skills: good with: words， _ls， ppt and web based applications.

communication and interpersonal skills: willing to initiate communications and able to e_press and accept opinions in a professional way.

e_perience required：auto industry e_perience 5 years

travel (%)：15%

第12篇 field technical support supervisor 區(qū)域技術支持主管崗位職責描述崗位要求

職位描述：

a. responsibilities職責

1. support the dealers to deal with technical problems and market technical issues collection

支持經(jīng)銷商解決車輛故障及市場問題收集

2. regional technical team management. create positive and collaborative team environment. build up competence of team members

區(qū)域技術團隊管理，營造積極的學習和團隊合作氛圍，發(fā)展和提高團隊成員的技術能力，溝通能力

3. support the dealers/regional managers to deal with the customer complains

支持經(jīng)銷商/區(qū)域經(jīng)理解決客戶投訴

4. assist the dealer to improve technical capabilities. technical kpi management

經(jīng)銷商技術能力建設， kpi管理，例如一次性修復率，經(jīng)銷商技術報告管理，經(jīng)銷商內(nèi)訓管理，經(jīng)銷商技術公告管理等

5. manage the digital workshop to ensure byton technical standard implementation

管理數(shù)字化車間，確保落實拜騰技術標準

6. organize regional technical seminar quarterly based.

組織季度區(qū)域經(jīng)銷商技術會議

7. support event activities to ensure the cars running normally

支持市場活動，保障車輛正常運行

b. requirements 要求:

1. industry background:

行業(yè)背景 ? field support e_perience≥3year 3年及以上現(xiàn)場支持有關的工作經(jīng)驗

? work e_perience ≥5year 工作經(jīng)驗5年及以上

2. knowledge and skills:

知識技能 ? strong vehicle technical knowledge and after sales business

扎實的車輛技術及售后業(yè)務知識

? rich high voltage knowledge and hand-on capability

深刻了解高壓相關知識及實操能力

? team management skills 團隊管理能力

? good analytical skills 良好分析能力

? good communication 良好的交流能力

3. education / training:

教育/培訓 ? bachelor’s degree or above in either automotive engineering or related

? 車輛工程或相關專業(yè)專科及以上

4. competencies:其他 ? fluent chinese/english written and spoken language skills

中英文語言讀寫能力流利

? ms office 熟練使用辦公軟件

? fle_ible working time and frequent travel彈性工作時間及頻繁出差

5. language skills語言: ? english英文; chinese中文

第13篇 technical support engineer, hatch cover崗位職責描述崗位要求

職位描述：

macgregor global lifecycle support division is looking for a technical support specialist to join our team. this position will provide technical support for all our hatch covers such as lift off， hydraulic driven as well as electric driven hatch covers. support is given directly to our branch offices， spares sales as well as directly to our end users. a big part of the job is to collect information about the problem and then with the help of supporting documents provide online help. this requires strong organization skills and good problem solving skills.

main tasks and responsibilities:

-support our service organisation and customers with: technical service， special technical surveys， technical information and technical advice

-support gpsc spares sales in identifying and recommending spares

-support with technical information in?creating technical instructions

-support new sales design department with old references designs and general view

-development of methods for: measuring， inspections and repair

-responsible for securing own and co-workers’ safety and health with all possible means.

-onsible for the technical documentation， technical service and support.

we are looking for a self-motivated， energetic team player to our world wide support team. the position will play an important part in our after sales support and to our internal and e_ternal customers. the ideal candidate would have knowledge in the design of steel structures， automation and electric machinery applications.

ideally you have:

-commercial or technical background

-bachelor degree

-at least 3 years of relevant business/product e_perience

-good technical knowledge in hydraulic and mechanical

-good product knowledge of hatch covers or similar

-good communication skills

-fluent in english both spoken and written

-3-5 years of relevant e_perience in automation and electric systems is an advantage but not a must.

by joining macgregor， you will be able to work closely with leading industry professionals， developing and implementing new concepts that set the standards in the maritime transportation and offshore industries. we offer our employees the opportunity to be part of a truly global organization leveraged upon our shared values of integrity， quality and safety. with us you will be part of a collaborative working culture with challenges and opportunities to further develop yourself professionally.

第14篇日語support崗位職責

vmware/windows support - 日語/英語 - 蘇州國際商業(yè)機器全球服務(大連)有限公司國際商業(yè)機器全球服務(大連)有限公司職責描述:

- provide virtualization platform management services, supporting hardware and software in up-grade/patching, and system performance/capability/capacity management,administer sup-ported backup and storage system.

- responsibility for consulting, designing and deployment of vmware virtualization

- support with the installation, testing, monitoring and operations of vmware server. support with the issue troubleshooting.

- lead to resolve critical issues during vmware operation

- provide the security administration on managed system with implementation & maintenance of the action solutions. and fi_ every security issues and vulnerabilities once they are found or reported.

- supports the coordination of the processing environments.

任職要求:

1. degree in information technology or computer science or equivalent e_perience.

2. fluent english is required (speak, write and read),

3. fluent japanese is a plus.

4. must be fle_ible and able to work overtime when required

5. must be fle_ible and able to provide off-shift and/or weekend coverage as needed.

6. previous working e_perience in similar position, have performed hands-on server management for more than 4 years.

7. vcp, mcse, mcitp, itil are plus

第15篇 fusion scm support engineer崗位職責要求

職位描述：

preferred qualifications

information technology skill

technical assistance of software products and/or hardware.

understanding basic linu_ os technology.

maintenance or troubleshooting of software products or/and hardware.

basic information technology wide knowledge and e_perience. (it is necessary to be able to use some application software.)

it is the best when there is either of the following e_periences:

- development of software products.

- technical assistance of software products.

- e_perience of oracle apps (fusionapps/ebs/psft) especially scm/mfg/procurement.

communication skill

communications in japanese with customer.

language skill

japanese and english

- english: business level， technical communications (main work: reading， writing)，toeic 730 gtec600

- japanese: the native level is needed to talk in japanese with the customer， passed the first level of the japanese language e_amination.

in addition， needs to acquire the following skills of application technical competencies. a successful candidate will have

thorough understanding of features of fusion scm/mfg/procurement.

good understanding of support tools and oracle diagnostics a plus programming and troubleshooting knowledge in java and pl/sql

good knowledge on uni_， linu_ and/or windows operating systems

detailed description and job requirements

job: support

location: cn-cn，china-dalian

job type: regular employee hire

organization: oracle

第16篇知名外資銀行ithelpdesksupport崗位職責職位要求

職責描述：

工作內(nèi)容：

本地支持

branch support

1、進行日常硬件設備維護工作，軟件安裝、卸載及問題處理；

support daily hardware maintenance， software installation， uninstall and troubleshooting.

2、協(xié)助終端用戶的技術支持工作；

assistance for end user technical support.

3、提供電腦及it設備的支持服務；

provide end user pc and it equipment support services.

4、實時響應及處理終端用戶的問題和服務請求；

respond and handle end user question and service request in real-time.

5、管理各類軟硬件及固定資產(chǎn)的維護；

manage all kinds of hardware and software， as well as inventory maintenance.

6、協(xié)助維護服務器、電話語音系統(tǒng)、網(wǎng)絡及安全系統(tǒng)或其它it設備；

assist in server maintenance， voice system， network and security system or other it equipment.

7、遵照公司事件管理、問題管理、變更管理和信息安全政策執(zhí)行信息技術支持服務；

to provide it support service comply with company incident， problem， change management and information security policies requirement.

8、負責定期對硬件基礎設施的晨檢、巡檢及事故上報；

responsible for regular morning check and on-site inspection of hardware infrastructure and accident report.

9、協(xié)助數(shù)據(jù)備份及介質(zhì)管理；

assist in data backup and backup media management(including both onsite and offsite backup tapes).

10、協(xié)助本地it項目的部署和實施；

assist in local it project deployment and implementation.

11、提供本地應用系統(tǒng)的技術支持，以及銀行內(nèi)部系統(tǒng)的搭建、安裝、測試；

provide technical support services to local application system， as well as internal systems roll out， installation and test.

12、與各部門協(xié)作各項工作；

well coordination work with various departments in the bank.

13、將問題重新定位到適當?shù)馁Y源；

to identify the problem and assign to appropriate support team/resource.

14、信息技術設備的庫存管理；

it equipment inventory management.

15、協(xié)助公司員工進行本地監(jiān)管應用系統(tǒng)的用戶帳戶管理，包括用戶帳戶創(chuàng)建，解鎖，密碼重置，權限修改，刪除，定期用戶帳戶和授權批復列表再認證等工作；

support company staff for user id administration work for local banking system including user id create， unlock， password reset， profile modification， delete， regular id and approver matri_ recertification and enquiry service.

崗位要求：

-供應商服務必須遵守cbrc it外包風險管理指南；

-英語書面ok，口語能力可以略微放寬

- 2年左右的相關銀行行業(yè)工作經(jīng)驗；具有團隊主管經(jīng)驗優(yōu)先考慮

-對工作具有高度的熱情；

-具有獨立完成工作的能力；

-具有高度容忍度；

-無重大操作失誤；

-熟悉終端用戶支持；

-vendor service must be able to comply with cbrc it outsourcing risk management guideline.

-proficiency in written and spoken english and mandarin

-at least 3 year working e_perience in related industry.

- good command of english and mandarin

- high energy and enthusiasm / compulsion to do whatever it takes to reach a successful outcome

- passionate about teaming for results / ability to work independently

- high tolerance for ambiguity

-team lead e_perience will be a plus

-no serious user complaints

-no significant operating mistake

-proficiency in end user support

薪資福利：月薪9-14k+5天年假，補醫(yī)保，入職體檢，員工活動等等

崗位要求：

學歷要求：不限

語言要求：不限

年齡要求：不限

工作年限：1-3年

第17篇 body repair field support車身維修技術支持崗位職責描述崗位要求

職位描述：

a. responsibilities (essential to the position)

1. 確保經(jīng)銷商按照byton標準維修及使用專用工具設備，確保維修品質(zhì)

2. 協(xié)助網(wǎng)發(fā)部門執(zhí)行新經(jīng)銷商建店及設施評估、開業(yè)審計、人員評估、流程審核

3. 協(xié)助跨部門內(nèi)部日常交流及技術支持

4. 現(xiàn)場支持及輔導經(jīng)銷商對于事故車維修的方法，流程及工藝

5. 跟進經(jīng)銷商技師培訓后應用質(zhì)量及針對現(xiàn)場問題進行收集分析并反饋到內(nèi)部團隊

6. 根據(jù)現(xiàn)場經(jīng)銷商問題及時進行介入并提供技術解決方案，確保維修時效性及交付質(zhì)量

7. 結合經(jīng)銷商問題和現(xiàn)有技術及培訓相關體系提出改善及改進性建議和意見

8. 針對重大事故問題給予經(jīng)銷商現(xiàn)場支持和協(xié)助處理相關事宜

9.管理輔導經(jīng)銷商人員不斷提升技術維修質(zhì)量和效率，為了達到更高的客戶滿意度

10. 對于特殊事故案件定損問題協(xié)助經(jīng)銷商和保險公司進行技術上的商討和確認

11. 根據(jù)業(yè)務需要提供事故車維修相關的技術支持

12. 協(xié)助技術培訓開發(fā)及維修工藝驗證

13. 協(xié)助鈑噴維修設備驗證及培訓

b. requirements:

? 5年以上中高端車系鈑金維修經(jīng)驗

? 鈑金培訓講師及課程開發(fā)經(jīng)驗

? 擔任過鈑噴競賽評審裁判經(jīng)驗

? 有中高端車系講師培訓認證

? 良好的現(xiàn)場維修及工具設備使用能力

? 高職相關學歷文憑

? 良好的溝通協(xié)調(diào)及團隊合作能力

? 具有良好的問題處理應變能力

? 能適應長時間出差

第18篇 assistant manager, parts logistics import崗位職責描述崗位要求

職位描述：

responsibilities:

?lead and develop the new import point setup for parts importation from pag and the responsibilities are including but not limited to below scope:

?business case establishment.

?internal approval process.

?budget application and track.

?transportation from pag to the new import point.

?local customs requirements and policies investigation.

?new clearance agent tender for the new import point.

?import clearance operation process definition for the new import point.

?supplier management in the new import point.

?take risk control measures to ensure customs compliance and the national legal compliance for parts importation operation including but not limited to:

?aeo parts import risk control.

?trade compliance and ics.

?grc & risk recording.

?hazardous chemical new import requirements and conformity.

?new chemical substances register.

?rim， ccc， battery issues， automatic import license， etc.

?declaration new requirements.

?conduct declaration process optimization including but not limited to:

?e_isting parts declaration accuracy check and database review.

?parts technical information collection for new parts and long-term solutions.

?ai classification verification development including concept definition， process evaluation， approval process， budget， automation intelligence process definition and adaption， commercial process， go-live， review and continuous optimization， etc.

?parts import lead time performance supervision and drive pag track & trace system local customization and adaption.

?escalation for urgent importation issues.

?sp management and tender initiation for import sp change.

?support and coordinate with pag on international transport sp selection and criteria establishment.

requirements:

?bachelor degree with at least 5 years work e_perience on relevant industry or position.

?ms office， including word， e_cel (very important) and powerpoint.

?proficient knowledge in international trade and logistics， customs declaration.

第19篇 itsupport崗位職責

亞太區(qū)物流分銷經(jīng)理 the asia-pacific (“apac”) region logistics & distribution manager will have responsibility for regional processes and programs to ensure the efficient and cost-effective movement of materials and finished goods for the business. this role will ensure that processes and programs enable the business to ma_imize customer service performance while minimizing costs and working capital.

responsibilities:

? develop, implement and monitor the performance of regional programs & processes to ensure the efficient and cost-effective movement of raw materials, work in-process and finished goods

? develop programs and manage relationships with transportation and third-party logistics suppliers to optimize the movement of finished goods to warehouses and distribution networks

? develop transportation and distribution policies, business practices, and programs to support the short term and long-range business needs

? align with regional operations and business leaders to optimize transportation and distribution needs to support various operations, replenishment, and customer delivery models

? align with global materials, logistics & distribution organizations to drive overall cost savings and on-time metrics through optimizing logistics programs

? ensure the development and e_ecution of trade compliant processes for e_port and import shipments, incorporating steps to drive cost effective and timely delivery to regional customers

? ensure compliance with regulatory and company standards for cost control, ehs and e_ternal agencies inventory policies and initiatives

? negotiate transportation, distribution and services agreements and monitor trends in shipping patterns and to minimize overall net freight costs

? process claims with freight carriers as required for damaged goods

? develop a logistics & distribution annual operating plan (aop)

? monitor actual e_pense, trends and impacts vs aop, and take the appropriate action(s) to mitigate unfavorable trends vs plan

? ensure proper invoicing allocation across each plant in the region

? collaborate with each plant’s materials management to improve the inbound flow and space optimization.

? collaborate with plant quality departments to manage reverse logistics

the asia-pacific (“apac”) region logistics & distribution manager will have responsibility for regional processes and programs to ensure the efficient and cost-effective movement of materials and finished goods for the business. this role will ensure that processes and programs enable the business to ma_imize customer service performance while minimizing costs and working capital.